The Guelph & Wellington Task Force for Poverty Elimination is pleased to work with Guelph Police Service, Wellington County OPP, Canadian Mental Health Association Waterloo Wellington, Wyndham House, Welcome In Drop In Centre, and Guelph Community Health Centre to develop a cold weather response plan for people experiencing homelessness. This plan outlines a protocol to help those experiencing homelessness find and get to warm-up locations during the day and emergency shelters at night in periods of cold weather. 


The Community Cold Weather Response Plan for People Experiencing Homelessness is not triggered by a specific temperature. Partners and individuals are encouraged to use their judgement about the temperature and weather conditions, as well as the safety and wellbeing of individuals.

For information about emergency shelters, call:

If you see someone on the street in need of assistance (not an emergency response), call:

  • HERE 24/7, 1-844-437-3247 
  • Guelph Police Service non-emergency line, 519-824-1212
  • Wellington County OPP non-emergency line, 1-888-310-1122
  • Call 911 if it is a life threatening emergency situation

Daytime Warm-up Locations & Hours: 

For a shareable pdf infographic: Community Cold Weather Response Plan for People Experiencing Homelessness

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