The Ministry of Government and Consumer Services launched consultations on ways to protect consumers who use high-cost financial products and services outside the mainstream banking and credit union systems, as well as consumers who have debts in collection. In addition to the consultation held by the Ministry in Guelph on July 20th, the Poverty Task Force facilitated two local consultations to collect input from service providers and community members with lived experience on services like payday loans, cheque cashing, money transfers and debt collection agencies.

The result of these conversations is the following submission to the Ministry of Government and Consumer Services: Strengthening Consumer Financial Protection